SHIPPING & ENQUIRES
ORDER PROCESSING TIME:
This is the time taken to make your orders. This starts from the date we receive your order.
Processing time can take between 1 to 3 weeks and this does NOT include shipping time. This can depend on what shipping option you choose at checkout. You will also receive an email once your order has been shipped.
SHIPPING COSTS AND ESTIMATED DELIVERY TIME:
Shipping charges for your order will be calculated and displayed at checkout. All shipping options are tracked.
REFUNDS AND RETURNS:
We are not accepting returns or exchanges mainly due to hygiene reasons so please make sure to select the correct option before ordering.
CANCELLATION POLICY:
After 24 hours, you cannot cancel your order. In the first 24 hours, if you change your mind, email us on @prassionplace.com
Once 24 hours are complete, your order is final.
FAQS:
DO YOU SHIP WORLDWIDE?
Yes, we do ship worldwide!
Shipping charges for your order will be calculated and displayed at checkout.
HOW DO I CHECK THE STATUS OF MY ORDER?
Once your order has been shipped, you will receive an email with a tracking number from us.
International orders will also receive a tracking number.
WHAT COMES WITH MY ORDER?
For matching bracelet sets, you will receive both characters. For single characters you will receive one bracelet as shown on our website.